As 2025 comes to a close, the property management industry stands at a turning point. Between post-pandemic operational shifts, increasing legislative oversight, and rapid digitalisation, property professionals are navigating one of the most transformative periods in recent history.
Whether you’re a letting agent, block manager, landlord, or property management firm, staying informed about key industry statistics and emerging trends is crucial for adapting your strategy and investing in the right tools. In this article, we’ll explore the latest data from 2025 and what you should expect in 2026 and beyond, including how PMX by AxiaSoft can help you stay ahead.
What to Expect in 2026:
Expect intensified competition among agents and management firms as technology adoption increases. Those still using spreadsheets or disconnected tools will fall behind. The push toward digitised, real-time platforms will accelerate—driven by demand for cost-efficiency, compliance, and transparency.
In 2025, many firms shifted to cloud-based solutions, but in 2026, cloud will become the baseline.
Emerging Features in 2026:
Where PMX Fits In:
PMX Software offers both desktop and cloud-based versions, providing a full suite for letting agents and block managers—covering communications, compliance, maintenance, and finances in one place.
2025 saw a range of legal changes affecting landlords and agents especially in block management and leasehold reforms. In 2026, this trend will only intensify.
New Compliance Areas to Watch:
Why It Matters:
Manual processes won’t cut it anymore. Property professionals will need audit trails, reminders, and real-time record keeping to avoid fines or disputes.
How PMX Helps:
PMX supports digital record keeping, service charge tracking, lease data, budgeting, arrears tracking, and document reminders, so you stay compliant, effortlessly.
Tenants today demand speed, visibility, and convenience. In 2026, this expectation will become non-negotiable.
What Tenants Will Expect:
For property managers, this means moving to systems that support:
PMX’s Edge:
PMX includes tenant communication tools, maintenance tracking, and financial transparency features, positioning you to exceed tenant expectations in 2026.
In 2025, basic data reporting was a bonus. In 2026, real-time analytics and insights will become central to property management operations.
Key Metrics You Should Be Tracking:
Why It Matters:
Analytics turn operations from reactive to proactive. With data, you’ll know which blocks are underperforming, where to reduce costs, and how to make data-backed decisions.
PMX Features:
PMX provides custom reporting, financial breakdowns, arrears analysis, and maintenance summaries, all exportable and actionable.
In 2026, leaseholders will have greater legal rights to challenge service charges, and landlords will need to provide fully itemised, fair and timely statements.
Key Challenges Ahead:
PMX Has You Covered:
With PMX’s block management module, you can handle:
Here’s a practical checklist:
✅ Switch to cloud-based or hybrid systems
✅ Automate rent collection, reminders, and arrears workflows
✅ Adopt digital service charge tools with budgeting, apportionment, and payment tracking
✅ Ensure compliance features are in place (e.g., MTD, certificates, legal docs)
✅ Implement tenant self-service options
✅ Track performance with data and reporting
✅ Train your team to use tech tools to their full potential
Get ready for 2026 with the tools, features, and support your business needs.
Contact AxiaSoft now to schedule a free demo and discover how PMX can future-proof your property management operations.
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